The Tata group has a significant interest in the company which is gearing to be a preferred provider of leading-edge telecom solutions, well beyond the traditional concept of a fixed line operator. New telecom licences, including the PSTS licence issued to Neotel as the new national operator of South Africa, allow the company to provide the entire range of telecom services with the exception of full mobility.

These service portfolios include basic voice and data services, high-speed internet (as well as true broadband access), virtual private networks, network management and hosting services that can be assembled cost effectively to meet the specific business and technology needs of each user.

By leveraging the telecom expertise of its shareholders and the Tata group's global network, Neotel has access to international best practices and a better understanding of customer expectations.